Effective date: 30 May 2025
Saintcraft is operated by Crosswalk Networks ("we", "us"). This Privacy & Cookies Policy explains how we collect, use, and protect your information when you visit our websites and play on our servers. We comply with the UK GDPR, EU GDPR, and the Privacy and Electronic Communications Regulations (PECR).
Crosswalk Networks, United States. Contact: contact@saintcraft.us
We use essential cookies that are required for the site to function. We only set analytics cookies if you choose to allow them using the consent banner. You can change your choice any time through the “Manage cookies” link on our pages.
We respect your browser’s Do Not Track setting by treating it as a refusal for analytics cookies.
We keep server logs for a period necessary for security and operations, typically up to 90 days unless needed longer for investigations. Analytics data is retained according to our analytics provider’s settings and only if you have consented.
We do not sell your data. We may share limited information with service providers who help us operate our site and servers (e.g., hosting, analytics) under appropriate data protection agreements, and with authorities where required by law.
We may process data in the United States and other countries. Where required, we use appropriate safeguards for international transfers (e.g., standard contractual clauses). For Australian users, transfers are handled in line with the Australian Privacy Principles (APP 8 – cross‑border disclosure).
Depending on your location, you may have rights to access, rectify, erase, restrict, object, and data portability. You may also withdraw consent for analytics at any time.
If you make a request, we will respond within the timeframe required by law. To exercise your rights, email contact@saintcraft.us. We may need to verify your identity before completing your request.
For residents of California (CPRA) and other US states with privacy laws, you have additional rights, including:
We honor the Global Privacy Control (GPC) signal as an opt-out preference where applicable.
Do Not Sell or Share My Personal Information
Our community is family-friendly and we prioritize child safety. We follow COPPA in the US (under 13), the UK Children’s Code (Age Appropriate Design Code), and EU GDPR child consent rules (member-state age typically 13–16, default 16). If you are under 13 in the US/UK, or under your country’s digital consent age in the EEA, please ask a parent or guardian before enabling analytics or submitting personal information.
We aim to maintain a safe environment. We moderate community spaces and act on reports of harmful or illegal content. To report a safety concern, suspected underage account, or policy violation, contact contact@saintcraft.us. In urgent situations or where someone is at risk, contact local authorities.
To meet UK requirements, we may introduce age assurance measures for access to certain features. Where required, we will provide options such as third‑party face age‑estimation or document checks to estimate age without creating a biometric identifier.
We aim to comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). You may request access to and correction of personal information we hold about you and make complaints to the Office of the Australian Information Commissioner (OAIC) if unresolved with us.
Questions or requests: contact@saintcraft.us. We have not appointed a Data Protection Officer; please use this contact for privacy inquiries.
If you are in the UK/EU, you have the right to lodge a complaint with your supervisory authority (e.g., the ICO in the UK or your local EU Data Protection Authority). In Australia, you may contact the OAIC.
We may update this policy from time to time. We will post the updated version and update the effective date above.